Support Operations Center

SplitWise
Support Portal

Centralised ticket management for the SplitWise support team. Select your access level below to sign in to the dashboard.

Select Access Level

Choose Your Portal

Sign in with your credentials to access your designated dashboard.

Restricted

Admin Portal

Full control over the support system. Manage agents, access tokens, and oversee all operations.

  • Create & manage agent tokens
  • Full ticket oversight
  • Dashboard statistics & reports
  • System configuration
Support Team

Agent Portal

Handle customer support tickets, reply to users, add notes, and collaborate with the team.

  • View & manage tickets
  • Reply directly to users
  • Internal team notes
  • Real-time ticket tracking
Platform Features

Everything You Need

Powerful tools built for efficient support operations.

Smart Ticketing

Automated ticket IDs, priority queuing, and real-time status updates keep your team organised.

Email Integration

Automated notifications via branded emails for every ticket action, keeping users informed.

Analytics & Reports

Track response times, resolution rates, and agent performance from the admin dashboard.